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CUSTOMER

Hallesche Wasser- und Stadtwirtschaft GmbH

CALENDAR

08/2011 – ongoing

CONTACT

Cécile Champenier
Projektleiter

CUSTOMER OBJECTIVES

  • To develop a long-term growth strategy
  • To define potential areas of action with the aim of optimising operations​
  • To stabilise prices, taking into account essential long-term investments, the quality of services and profitability of the company​
  • To improve customer service

OUR SERVICES/PROJECT SCOPE

  • Analysis of the company’s current situation and development of a comprehensive, long-term business model (20-year period) based on the new growth strategy​
  • Identification of over 60 optimisation measures
  • Initiation, management and implementation of the above

RESULTS

  • Company results improved by over 80%​
  • Price stability
  • 60 optimisation measures identified and implemented
  • KPI system introduced as a management tool
  • Company suggestion scheme established​

SPECIFICS

  • Long-standing, close working relationships with managers and employees across all business divisions within the inspirational framework of the Impulspartnerschaft®​
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