
CUSTOMER
Leipziger Verkehrsbetriebe (LVB) GmbH
CALENDAR
09/2018 – 03/2020
CONTACT
Mike Gräfe
project Manager
CUSTOMER OBJECTIVES
- To transform the local public transport company into a multimodal mobility services provider
- To ensure the continued development of leadership and management skills
- To align the governance model
- To improve innovative strengths and implementation skills to create a continually growing portfolio of mobility services
OUR SERVICES/PROJECT SCOPE
- Establishment of a comprehensive project office responsible for initiating necessary projects and courses of action
- Mobilisation of employees by means of thematic brainstorming sessions to identify measures and ensure quick implementation
- Extensive involvement of employees as a result of transparent idea management and flexible implementation teams
- Increase effectiveness by streamlining processes
RESULTS
- Greater personal ownership and improved leadership during optimisation of work processes, together with improved implementation skills
- Enhanced leadership skills, especially in the areas of decision-making, consistency and entrepreneurial approach (self-efficacy)
- Establishment of new tools such as wastage reports and design sprints to enable quick, goal-oriented implementation